Tempo accounts now showing hours

Hello,

I've recently setup TEMPO and I am now trying to setup the Accounts funciton.

1. I created a JIRA custom field

2. I then added customers, categories and accounts and then assing a JIRA project

3. I then open a new JIRA ticket and log hours against this tick

I can use the TEMPO reporting at USer or Project level and see hours logged. However, when I select TEMPO > Account and select my account and the week I know I have logged hours within I cannot see any results.

It doesnt matter what account i select I dont see any hours.

Any ideas?

Thanks

Luke

1 answer

Hi Luke

Please verify that your worklog is valid by viewing the Advanced Invalid Worklogs list view.
See row 4 on this Avanced List View page in our documentation

This part in an older example page on this subject might also explain your problem.

Hope this helps

Sverrir Tynes
Tempo support

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Posted 13 hours ago in Jira

We want to know what Jira Service Desk apps you're using!

Hi Community! My name is Amir and I’m on the Jira Service Desk product marketing team at Atlassian. Our team would love to understand how you’re leveraging our ecosystem for Jira Service Desk. Wha...

36 views 0 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you