Tempo account approval/"Get Approval" button

I have a development instance and a production instance of JIRA.

As far as I can tell, Tempo permissions and settings are identical.

On the dev instance, the "Get Approval" button displays on all timesheets.

On the production instance, it does not. (This is the desired behavior.)

I would like to have Approval not be required. Changing the state of "Enable Account Approval Process" doesn't make a difference. What am I missing? Seriously, three of us have looked at the Tempo permissions and settings for both instances and we all agree that they're identical.

2 answers

Tempo 7.16.2 on JIRA 6.4.9.

Hi Robert,

I'm sure you have also checked this, but to be on the safe side, is the selection for "Approval Processes and Accounting" section.  This option should be set to Disabled.

Hlynur Johnsen
Product Manager - Tempo Timesheets

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,849 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot