[Tempo Timesheet] Cannot view other people log as a admin


I'm on Jira Cloud, I'm trying Tempo timesheet plugin

I canot see the worklog of my coworker and he cannot see mine

We're both jira admin, i'm the team Leader in tempo team

We both have the following authorisation in tempo team permissions :

  • Browse Team
  • Approve Timesheet
  • Plan Time

I've set the "View All Worklogs" authorisation of the project to the groups "site-admins" and we both are in this group

I've approuved both of our timesheet and I can see the total time he's submitting to approval but I cannot see the details when I click on it

Any idea why this is happening ?

1 answer

1 accepted

Accepted Answer
0 votes

Ok, thanks to Tempo support I have access to all worklog from everyone.

It's maybe on this solutions :

  • Wait after your modified "View All Worklogs" authorisation ("project permissions may take up to 1 hour to come into effect.")
  • Add as single user 

I don't know which one solved the problem, but it's gone !




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