Tempo - Communications Breakdown Error in Account Management

We're seeing a Communications Breakdown error when trying to Edit Customers from the Account Administration page. It seems to only be occuring for Customer names with an & in them. Is this a known issue?

2 answers

1 accepted

Accepted Answer
1 vote


This issue is reported here: https://tempoplugin.jira.com/browse/JTMPO-873

Please follow this issue for updates.

Best regards,

-Bjarni (Tempo support)

Specifically, the error reads:

"Communications Breakdown

The JIRA server was contacted but has returned an error response. We are unsure of the result of this operation.

Close this dialog and press refresh in your browser."

Error occurs in IE, Firefox, and Chrome. Seems to only throw the error when attempting to edit Customers with & in the names.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 25, 2018 in Jira

Atlassian Research Workshop opportunity on Sep. 28th in Austin, TX

We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...

453 views 7 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you