I have a burn up chart that runs off the tempo account, however when reporting on the Project the time differs on the hours tracked?
e.g. burn up chart shows 27hrs used
project shows 35hrs used
can anyone suggest why this is?
can you confirm that both the Tempo Account burn up chart and the Project report are set for the same timeframe.
Can you also see if the Project is linked to more than one Account, some issues within the Project might then have a different Account set.
I can confirm that they are both set to 1/4/14 - 30/4/14.
How do I see about the project linked to an account?
What I have noticed is it is one particular user who's time isn't showing up, but I have checked his groups when compared to other users who's time is showing up and there aren't any differences?
Thank you for your reply, I didn't know that existed until you said.
I have checked and they are all tracking against the same account.
I think the issue relates to the User rather than the account, I have 3 people working on the project all 3 are on the project timesheet report but only 2 seem to be outputting to the burn up chart?
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