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Template owners are unable to edit or delete

Couple of questions related to JIRA Capture.

1. How to change the ownership of a JIRA Capture template ?

2. Template owners are are not getting edit or delete options in JIRA capture.

Following versions for your reference. We are using JIRA capture add-on in FireFox browser.

Browser :



3 answers

1 accepted

0 votes
Answer accepted
Ignat Atlassian Team Aug 13, 2014

Hello Shravanakumar,

The workaround has been posted in BON-1972. Hope it helps.





Hello @Ignat Alexeyenko: We're having the same problem but the solution you linked to has been removed. Can you tell me what it was?



Ignat Atlassian Team Aug 23, 2015

Hi David. The REST endpoints now allow admin user to remove the offending templates. The detailed workaround is described in the issue comments. I'm posting the direct link to the comment: -- Cheers, Ignat.


would like to know the solution, because we have users who are not even able to delete their own template, and BON-1972 doesn't seem to exist anymore.

Cannot find any documentation in the capture doc either :(

Thanks !

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