Team unable to see the user stories on the Master board

[Nilofer Shaikh]

I created a Master project using a filter. Main intention is to bring all user stories assigned to a user from different projects into one project. Our company has shared resources that work across multiple teams, and it's difficult for these users to track their stories on various boards.  I successfully created this view on the Master board. The problem is my team is unable to see these stories on the Master board. Only I can see them. I went to permissions, and it seems everything is fine. Even the filter is set to public and not private. Not sure what I am missing here. Below is what the team sees - 

[David Nickell]

If you have a premium license and access to Jira Advanced Roadmaps, grab your favorite filter, go to your plans tab, create a plan with a groups by assignee.

[Teresa_DevSamurai]

Hi @Nilofer Shaikh , Welcome to the community,

Your Master board, created using a filter to aggregate user stories from different projects, relies on team members having access to view those original projects. If they don't, they won't see the stories on the board, even though the filter is public. This is because public filters allow anyone to use them, but the issues shown still depend on each user's permissions.

Please check if your team has the "Browse" permission for all projects.

I hope it will helps

Teresa