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Team members not showing up on board after adding them

All of my team members are project administrators and can view the board in our project, but not all team members are showing up in my view of the board (even after I add them). Any ideas what might be going on here? 

3 answers

0 votes
Jack Community Leader Aug 22, 2020

Hi Alex, welcome to the Community. Do the users have issues assigned to them? For the avatar to be displayed this would need to be the case. 

Hi Jack, Yes, they do have issues assigned to them and avatars are still not being displayed for some reason

0 votes

Hello Alex,

Thank you for reaching out to Atlassian Community!

Just to better understand the issue, the avatars are not showing on the top if the board or on the cards?

Screen Shot 2020-08-31 at 16.58.35.png

Is it happening on a next-gen or classic project?

For the avatars to appear on the top of the board, then it's necessary to assign issues to them as Jack mentioned.


do we have solution here?




Jack Community Leader May 10, 2021

What specific issue are you experiencing? As mentioned above the avatar icons will only show the user has issues here within the board.

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