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Team Secrets is having trouble verifying your installation.

Hi, Checking the log file shows the following error: 2022-06-10 09:28:57,344 http-nio-8080-exec-351 ERROR user(my user)568x480536x1 1b3hzii xxx.xxx.xxx.xxx /rest/adminconfig/1.0/ [i.teamsecrets.services.AddonHostServices] Error response received for getting regions: 401
2022-06-10 09:28:57,344 http-nio-8080-exec-351 ERROR user(my user) 568x480536x1 1b3hzii xxx.xxx.xxx.xxx /rest/adminconfig/1.0/ [i.teamsecrets.rest.AdminConfigResource] Error fetching availale regions from server

1 answer

0 votes

Hi Cesar- is this a new installation?  Or was it working before?  If this is a 401 error, that means an authentication problem but I haven't seen this error message before.  This is a link to contact Atlassian Support, if needed: https://support.atlassian.com/contact/#/

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