It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Syncronization problems

After some month working propertly we see that our jira installation is not syncronizing with the active directory. We don't know what's happening.

We get nexte error: "Error de sincronización. Vea los registros del servidor para obtener más detalles."

2 answers

0 votes
Nic Brough Community Leader May 15, 2014

You'll need to do waht it says - read the Jira application log to see what the full error is. You may want to read the AD logs as well, to see why it's refusing access to Jira suddenly.

We´ve been experimenting this same issue.

The problem in our case was that the password of the user used to sync with AD was changed.

Updating this on the JIRA configuration with the JIRA local admin was the solution.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Portfolio for Jira

Program managers, we need your help! We want to learn about how you plan work for a team of teams

Hi community members, My name is Erika and I’m a product manager at Atlassian. We’re currently investigating how teams are planning work at the program level. We understand that every team in a tea...

86 views 0 4
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you