Syncronization problems

After some month working propertly we see that our jira installation is not syncronizing with the active directory. We don't know what's happening.

We get nexte error: "Error de sincronización. Vea los registros del servidor para obtener más detalles."

2 answers

0 votes

You'll need to do waht it says - read the Jira application log to see what the full error is. You may want to read the AD logs as well, to see why it's refusing access to Jira suddenly.

We´ve been experimenting this same issue.

The problem in our case was that the password of the user used to sync with AD was changed.

Updating this on the JIRA configuration with the JIRA local admin was the solution.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 16, 2018 in Jira

Looking for anyone who made the switch to Data Center

The Jira Marketing team is putting together an ebook on migrating to Data Center. We're looking for pro tips on how you staffed your project team and organized your Proof of Concept. Share yo...

1,392 views 17 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you