Syncronised defect from HP ALM is badly formatted in JIRA. How can I solve?

We raise our defects in HP ALM (QC) which are then synronised with JIRA which is where our developers pick them up from.

When the defect appears in JIRA, the formatting is included as text.  As a result, we find that we have lots of HTML that appears as text rather than formatting (<br /><br /> as an example). 

I'm not sure why this is occurring and what we can do to prevent it.  Ideally I'd like the correct formatting to be trasferred across.

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