Sync Failed: Error during sync. See server logs.

A coworker is using JIRA and git-on-Bitbucket together.

He recently made a commit, and then noticed that he forgot to include the JIRA issue number in the commit's log, so he run "git commit --amend" locally, and then "git push -f".  

Then he noticed the above error on Jira, and we don't know what to do about it.

The relevant commit on bitbucket is https://bitbucket.org/ineengineering/production-configs/commits/15fee7d2aea3ab0efefcccb74572d0aef904817b; the relevant JIRA page is https://inetraining.atlassian.net/secure/admin/ConfigureDvcsOrganizations!default.jspa

1 answer

You may be running into a bug in the DVCS Connector, reported here: DCON-437. Until a fix for it is implemented, the workaround is to force a full synchronization of the repository, as described in the documentation: Synchronize an account. The steps are as follows:

  1. Locate the repository that you want to synchronise.
  2. Hold down the SHIFT key and press the synchronization icon.
  3. In the pop-up dialog, click 'Full synchronization'.

 

I'd suggest, too, that you remove the links to your Bitbucket and JIRA - this page is publicly available, and you may not want to share this data here.

We have the same error and the full synchronization results in the same error. Any suggestions?

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