Sync Failed: Error during sync. See server logs.

A coworker is using JIRA and git-on-Bitbucket together.

He recently made a commit, and then noticed that he forgot to include the JIRA issue number in the commit's log, so he run "git commit --amend" locally, and then "git push -f".  

Then he noticed the above error on Jira, and we don't know what to do about it.

The relevant commit on bitbucket is; the relevant JIRA page is!default.jspa

1 answer

You may be running into a bug in the DVCS Connector, reported here: DCON-437. Until a fix for it is implemented, the workaround is to force a full synchronization of the repository, as described in the documentation: Synchronize an account. The steps are as follows:

  1. Locate the repository that you want to synchronise.
  2. Hold down the SHIFT key and press the synchronization icon.
  3. In the pop-up dialog, click 'Full synchronization'.


I'd suggest, too, that you remove the links to your Bitbucket and JIRA - this page is publicly available, and you may not want to share this data here.

We have the same error and the full synchronization results in the same error. Any suggestions?

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

Looking for anyone who made the switch to Data Center

The Jira Marketing team is putting together an ebook on migrating to Data Center. We're looking for pro tips on how you staffed your project team and organized your Proof of Concept. Share yo...

26 views 0 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you