Switching off notification email for a particular user jira 6.4


2 answers

1 vote

You can't do this really, what you need to do is rewrite your notification scheme, or the user's groups/roles in such a way that they no longer match the rules that send them the emails.

If that user really really does not want to receive any notifications at all (as in nothing), update the account's email address to something else.

A lot of places implement a "null" email address so that systems simply bin anything sent to it.  You should use something like that to avoid errors in logs if you're going to go with using a different email address.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,316 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot