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Switch off auto-assign Jira cloud

We are using Jira cloud.

The issue is that every time someone moves a ticket from column to column (scrum), the ticket is re-assigned to person moving the ticket.

We would like to switch off this functionality but are unable to find any documentation on jira cloud. The server solution provides the 'Post Functions' configuration where this can be switched off, however this does not exist in cloud.

Does anyone know how to configure this for the cloud product? 

1 answer

1 accepted

1 vote
Answer accepted
Rachel Wright Community Leader Wednesday

Hi @Anastasiya , I'm betting you're using a board with a Next-gen project.  The easiest way to tell whether your project is "Classic" or "Next-gen" is to look at the bottom left, in the side bar.  Look for the copy "You're in a next-gen project".  This is highlighted in red in my screenshot below.

Next-gen boards have rules, and one of them is to reassign an issue to the current user!  See what rules are set up in your board by clicking the "..." icon on the top right.  It's highlighted in orange in my screenshot.

next-gen-board.png

You might see a rule like the one in my second screenshot.  You can remove it by clicking the trash can icon, highlighted in red.

next-gen-board2.png

Hope this helps!

Rachel Wright

Hey Rachel,

Thank you for your response! It doesn't seem like we are using the next-gen project

:( 

I have searched everywhere and have not been able to find how to switch off this rule.

Kind Regards,

Ana

Screenshot 2019-11-12 at 11.18.05.png

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