At a client they are using an old version of JIRA (4.1) with GreenHopper 4.1.
I am used to the newer interface and I cannot figure out how to setup Swimlanes - currently, all of my issues are grouped under "Other Issues" - I would like to group them by subissue.
The version of Greenhopper you have is "classic" and does not use the same boards. Your screenshot is a Classic Task Board - not a JIRA Agile Scrum board (introduced in 5.x or 6.x).
Classic features will be depracated over time, and I would suggets pushing your client to the newer versions of JIRA Agile.
I don't believe swimlanes are possible on classic boards - https://confluence.atlassian.com/display/AGILE/Using+the+Classic+Task+Board
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