Swimlane counter is incorrect - anyone know why?

I have JIRA and for some bizarre reason, the counters for the swimlanes are grossly out of sync with the number of items listed in the column.

I have re-indexed, refreshed and all that but no joy. The counter may read 2 items, but there may be SIX when you look. This happens to all columns (To do, In progress, Code review, Ready to test, Test fails/Returns and Done columns)

Please help - it really makes managing the daily scrums and other planning difficult. 

3 answers

This widget could not be displayed.

What do you mean by "swimlane counter" here?  I've got a feeling you're looking at the columns estimates rather than numbers of issues...

This widget could not be displayed.

The Swimlane counter usually differs from the column counter, since the column counter is the sum of all swimlane counters per column, and the swimlane counter is the sum of all columns in this swimlane.

So generally, you can't compair a swimlane counter with a column counter. If this doesn't answer your question, a screenshot may be useful to help you more.

This widget could not be displayed.

Screenshots please smile

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

148 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you