When we search for filters, the filter results show us these columns
Name, Issues, Owner, Shared With, Subscriptions and popularity.
Now, we have multiple customers on our jira instance and I do not want them to know how many issues are there in various filters.
My question is
How can i remove the column - Issues (which shows the number of issues in that filter) from display.
I understand there is no out of box implementation in jira to achieve this. But any workaround / hack that we have which will help me achieve this?
Code, you'll need to hack the templates.
I don't see any point though, for three reasons:
Thanks for your comments.
The need for this - say you have implemented issue security to hide issues which customers dont have to see. Now, just because one of yourr end users accidently created a filter (with everyone), your customer can find the total number of issues in the filter. Most of the time, the filter name is a give away on the data contained in that filter.
There is no way customers can actually see the data (JQL, gadget, rest etc) since they do not have permission, but if they know that in their project there are 100 unresolved bugs (hidden by security) instead of 10, they will ask and will keep asking until you have to tell them.
My understanding is that if customers do not have permission to see the data they cannot see it via any channel (REST, JQL, gadgets etc)
Any pointers on which files i need to modify to achieve this?
You're missing my first point. When you hide the issues from them, the numbers in the reports are also hidden.
If a user runs a filter for 100 issues and saves it, then they'll see it in the list with 100 issues. If I am a user who can only see 10 of them, then when I look at the list, it'll say 10 issues. Gadgets, the navigator, everything, they all report on only what I can see.
So as you've hidden the issues, you simply don't need to do this.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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