It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Support Participants

Ana Carvalho Jan 22, 2018

Good afternoon. I have a question regarding support participants. In my case, I get support emails through jira. But my colleagues receive a normal email, exactly the same as I get, but from normal email. and there are all the people who received the email. How do I make it through the jira, I get all participants in a first conversation?


1 answer

0 votes
Gabriel Senna Atlassian Team Mar 30, 2018

Hi Ana,

Are you still facing this doubt?

This depends on how your notifications are set. There is configurations where you can set to all receive the same email or to vary between users.

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published in Jira

Try Jira Cloud for Outlook: Organize your work without leaving your inbox

Hi Atlassian community, My name is Max and I work on the product integration team at Atlassian. I am pleased to announce the early access program for the Jira Cloud add-in for Outlook. This add-in...

2,684 views 6 15
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you