Support Escalation

I recently opened a support query, AOD-7186 but it does not appear to have had any movement.

How do I get this progressed ( SEN-2892922 )

1 answer

0 vote
Chris Fuller Atlassian Team Jun 15, 2014

Hi Michael. What you opened is an improvement request. Support requests are best directed to support.atlassian.comto get handled correctly. Our support team does not triage improvement requests, and this probably explains the lack of activity.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,293 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot