My subtasks are all marked with status of "Done" and the parent ticket is status "Done" and parent ticket resolution is either "Resolved" or "Fixed" but the subtasks persist as "Unresolved". SO, SO, SO many subtasks with this issue. How do I flip the resolution from "Unresolved" to "Resolved"??
As Joe and Andrea said, it sounds like you have a workflow issue. Once you fix the workflow you'll also probably need to do a bulk update to correct the subtasks that are Done but don't have a resolution.
You could use the bulk edit facility to do that. You'll just need a JQL query to give you a list of all the relevant subtasks.
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
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