Subtask cloning following KB article hits "Parent issue can not be sub-task"

Tero Tilus April 30, 2024

I followed to set up task+sub-tasks cloning automation.

When I run it, I'm getting "Parent issue ID: 'xxx' / Key: 'XXX-123' can not be sub-task. (issuetype)" where XXX-123 is a sub-task in the clone source. Main task clones fine.

For clone issue after selecting Subtask for Issue type there's two options for "Parent issue": Current issue (which results in above error) and Trigger issue (which results in the sub-task being created under the clone source task, not under the clone target). 

Here's how the clone action looks like

Näyttökuva 2024-04-30 kello 10.31.14.png

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Kalyan Sattaluri
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April 30, 2024
Tero Tilus May 1, 2024


What I didn't realize is that you aren't restricted to the options of the drop down, but you can (and this case should) type in a custom smart value.

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Tero Tilus April 30, 2024


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