Any ideas/suggestions for the below scenario to be implemented in JIRA:
Thanks for any possible leads/suggestions.
First I would like to thank you for your prompt response @Jimi Wikman
Thanks a lot,
You can also create a custom issue type called project and then link tickets to that. As this will be a blank issue you can use the description to log times in a list format to keep track?
I don't think I have ever just used JSM, but you have estimate and time logging for issue types there are well, right? Then you can activate it only for the project issue type?
Thanks again Jimi.
Yes the estimate and time logging are both activated.
I have created the custom issue type "Project Details" where I have input the "total hours" for the project. But I have created it as a Sub Task and linked it to the ticket being worked on. The "time spent" to resolve the parent issue is indeed translated to the sub task ("Project Details). However I am not able to link this Sub Task to all my tickets.
I am wondering now if I have to create "Project Details" as the parent ticket and the other tickets (incidents, support,etc) as Sub Tasks.
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