Subscription cost for the expired products and add-ons.

Hi, I am just wondering one thing about products and add-ons subscription.

Based on my experience, if I subscribed a product (eg. JIRA) and not continue to subscribe it and let it just expires, the product can be still used but without Atlassian's support and can't be upgraded.
Once I want to subscribe it again(for some reason such as updating to the latest version to have new features), I have to pay for the period of time I did not subscribe and also the new subscription.

Am I right?

If so, what's the policy for the add-ons?
Do I also need to pay for the period of time I did not subscribe?

 

Thanks.

1 answer

1 accepted

0 vote

Hello,

answer to all your questions: yes.

Hope this will be helpful!

/Br

Semi

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Sunday in Agility

You asked for it, so we delivered: images on issues have arrived

A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...

217 views 2 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you