Subscription cost for the expired products and add-ons.

Hi, I am just wondering one thing about products and add-ons subscription.

Based on my experience, if I subscribed a product (eg. JIRA) and not continue to subscribe it and let it just expires, the product can be still used but without Atlassian's support and can't be upgraded.
Once I want to subscribe it again(for some reason such as updating to the latest version to have new features), I have to pay for the period of time I did not subscribe and also the new subscription.

Am I right?

If so, what's the policy for the add-ons?
Do I also need to pay for the period of time I did not subscribe?

 

Thanks.

1 answer

1 accepted

Hello,

answer to all your questions: yes.

Hope this will be helpful!

/Br

Semi

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