We have been stuck in installing JIRA Syntax Highlighter Plugin for more than one day. The progress bar is staying at about 50%, and the status below is showing something like "Downloading Installing". When other admins click on Add-ons tab, it says :
"A long-running task has been initiated by another user. To avoid conflicts, you will not be able to update add-ons until this task has completed. "
Now JIRA prevents us from doing anything on the Add-ons tab.
Below are some info and error in catalina.out. Please kindly help us out. Thanks.
- 2016-01-19 12:58:40,402 UpmAsynchronousTaskManager:thread-4 INFO foh 680x153490x4 uwgohe 10.100.20.159 /rest/plugins/1.0/available/popular [c.a.plugin.loaders.ScanningPluginLoader] No plugins found to b
e installed
2016-01-19 12:58:40,852 UpmAsynchronousTaskManager:thread-4 INFO foh 680x153490x4 uwgohe 10.100.20.159 /rest/plugins/1.0/available/popular [c.a.plugin.util.WaitUntil] Plugins that have yet to be enabled
: (1): [jira.plugin.syntaxhighlighter.macro.syntaxplugin], 60 seconds remaining
2016-01-19 12:58:52,160 Caesium-1-4 WARN anonymous MRM Security handler [c.a.mail.incoming.mailfetcherservice] MRM Security handler[10102]: javax.mail.AuthenticationFailedException: Logon failure: un
known user name or bad password. while connecting to host '10.6.0.23' as user 'JIRAsecurityMRM' via protocol 'pop3
2016-01-19 12:58:57,633 http-bio-8443-exec-761 WARN DOrtega 778x301393x5 1uhhxku 10.25.110.32 /rest/dev-status/1.0/issue/summary [c.a.j.p.devstatus.provider.DefaultCoordinator] sav-jira01 (not_configure
d)
2016-01-19 12:59:47,544 http-bio-8443-exec-771 WARN DOrtega 779x302119x1 1uhhxku 10.25.110.32 /rest/dev-status/1.0/issue/summary [c.a.j.p.devstatus.provider.DefaultCoordinator] sav-jira01 (not_configure
d)
2016-01-19 12:59:52,262 Caesium-1-1 WARN anonymous MRM Security handler [c.a.mail.incoming.mailfetcherservice] MRM Security handler[10102]: javax.mail.AuthenticationFailedException: Logon failure: un
known user name or bad password. while connecting to host '10.6.0.23' as user 'JIRAsecurityMRM' via protocol 'pop3
2016-01-19 13:00:20,315 http-bio-8443-exec-758 WARN JeMartinez 780x302274x1 1rgjvpo 10.50.20.70 /rest/dev-status/1.0/issue/summary [c.a.j.p.devstatus.provider.DefaultCoordinator] sav-jira01 (not_configu
red)
2016-01-19 13:00:52,165 Caesium-1-2 WARN anonymous MRM Security handler [c.a.mail.incoming.mailfetcherservice] MRM Security handler[10102]: javax.mail.AuthenticationFailedException: Logon failure: un
known user name or bad password. while connecting to host '10.6.0.23' as user 'JIRAsecurityMRM' via protocol 'pop3
2016-01-19 13:00:56,970 http-bio-8443-exec-785 ERROR anonymous 780x302408x4 dgbnk6 10.50.20.61 /s/6975220d14a1ac1a8b0613526e088c4e-CDN/en_USvqep62/70114/b6b48b2829824b869586ac216d119363/78ac4aef1a6c275a
361cbc495d461dc6/_/download/contextbatch/js/jira.view.issue,jira.navigator.simple,jira.navigator.advanced,jira.navigator.kickass,atl.general,atl.global,jira.global,jira.general,-_super/batch.js [o.a.c.c
.C.[.[localhost].[/].[file-server]] Servlet.service() for servlet file-server threw exception
java.lang.RuntimeException: org.apache.catalina.connector.ClientAbortException: java.net.SocketException: Broken pipe
at com.atlassian.plugin.cache.filecache.impl.StreamsCache.streamFromFile(StreamsCache.java:140)
at com.atlassian.plugin.cache.filecache.impl.OneStreamCache.stream(OneStreamCache.java:65)
at com.atlassian.plugin.cache.filecache.impl.FileCacheImpl.cache(FileCacheImpl.java:100)
at com.atlassian.plugin.webresource.http.Controller$1CachedContentImpl.cache(Controller.java:317)
at com.atlassian.plugin.webresource.http.Controller$1CachedContentImpl.writeTo(Controller.java:272)
at com.atlassian.plugin.webresource.http.Controller.sendCached(Controller.java:364)
at com.atlassian.plugin.webresource.http.Controller.serveResources(Controller.java:179)
at com.atlassian.plugin.webresource.http.Controller.serveBatch(Controller.java:78)
at com.atlassian.plugin.webresource.http.Router$5.apply(Router.java:97)
at com.atlassian.plugin.webresource.http.Router$5.apply(Router.java:89)
at com.atlassian.plugin.webresource.support.http.BaseRouter.callHandler(BaseRouter.java:185)
at com.atlassian.plugin.webresource.support.http.BaseRouter.dispatch(BaseRouter.java:161)
at com.atlassian.plugin.webresource.servlet.PluginResourceDownload.serveFile(PluginResourceDownload.java:67)
at com.atlassian.plugin.servlet.AbstractFileServerServlet.doGet(AbstractFileServerServlet.java:33)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:618)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
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