Structuring a Jira Project

Hi,

Im new to JIRA admin and having trouble deciding the best structure for my project.

Components needed and how they are currently worked;

  • New Feature
  • Quote (currently assigned as subtask)
  • Buddy Test (currenty assigned as subtasks)
  • A way to provide bugs for these new features over 40+ clients

This structure will then need to replicate for each release;

  • 5.8
  • 5.9
  • etc

In my mind the flow would be as follows;

  1. Project = 5.8
  2. Issue = New Project
  3. Subtask each for Buddy and Quote
  4. Sub Task for each Client the New Feature is applicable for
  5. Bugs raised in the clients subtask

But Jira cannot handle a forth sub level.

Could anybody suggest an alternative that Jira would accept?

1 answer

0 vote
Timothy Chin Community Champion Oct 01, 2013

Take a look at this (https://confluence.atlassian.com/display/JIRAKB/Using+JIRA+for+Helpdesk+or+Support).

New Feature

Quote (currently assigned as subtask)

Buddy Test (currenty assigned as subtasks)

All these can be sub/issue types. You can use Issue Links to link issues together.

A way to provide bugs for these new features over 40+ clients

Issue security scheme to handle issues for different users/groups.

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