In JIRA Cloud, locked fields such as "Epic Name" cannot be unlocked nor modified by anyone on the client's side if I'm not mistaken.
Thing is I just got a new JIRA Cloud instance setup earlier this month where Epic Name (locked field) is not available to ANY issue type, even epics! Epic link field on the contrary is still available to all issue types (but all epic links are now like "Unnamed - Keyxxx", "Unnamed - Keyzzz", quite weird)
I do have another (older) JIRA Cloud instance where Epic Name (locked field there also) is available to the Epic issue type, which seems the usual config when I browse the Atlassian confluence pages and print screens.
I would prefer both cloud instances to have the same configuration on locked stuff, and it seems so strange to have "Unnamed" everywhere around. Are all new JIRA cloud instances working that way?
I have a similar issue on our cloud instance. Funny, it was not always like that, and now "Epic Name" in the Field Configuration list is now "Locked" I had made it a global "Required" which was okay until you needed to make new Epics. In the past I would go in, remove the Required requirement, make my new Epics then turn Epic Name into a Required field when people were making tasks. Then, around December the configuration magically became LOCKED and I cannot do that anymore. I put a ticket in. It has become a serious problem as right now I am unable to make new Epics.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG