Hi, first time user of the forum and novice to Jira.
We are using Jira for a Scrum project and have recently reassigned a number of "Done" stories back to a "In Progress" status on the system.
All seems fine in the actual story, I can change the status type (based on our status workflow) and update the Sprint field to either current open or future sprints. However, when looking at my Backlog, Active Sprints or Reports none of these items appear.
Any idea why and how I can fix this?
What happens when you do an advanced search for the following:
project = "project name" AND status = "Addressing Feedback" AND resolution is not EMPTY
Obviously you'll need to put the correct project in.
Could you screenshot the result for me please?
Hi @Mark Dixon
In that case then, I'm stumped. We don't actually use sprints that often, so it isn't entirely an area of expertise.
I have found this article, the last section seems like it might be helpful...
Could you get a screenshot of the board settings and I'll see if anything looks amis.
Hi @Liam Green
I've managed to get there - this issue was to do with the Board Settings and that the new status that I had created was sitting in the "Unmapped Status" column on the far Right of the Column Management screen.
Thank you so much for your help on this. Very much appreciated!
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