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Story Disappearing from Sprint in Backlog View

I have recently added the workflow status "Blocked" to our workflow per a request from one of our devs.

When they use it on a story that is not in the current sprint, the story disappears from the backlog view when they refresh the page (this doesn't happen on the active sprint). Yet it still appears if you manually search for it.

This is a fresh project with nothing special added beyond the workflow statuses. Why is this happening? Where did it go.png

1 answer

1 accepted

2 votes
Answer accepted

Hello @Adam Reusche 

You appear to be working with a Team Managed project.

After adding the status to the workflow did you map that status to a column?

Go to Project Settings > Board > Columns & Statuses. Make sure the status is mapped to a column vs. being in the Unassigned Statuses column. 

This was it! Thanks Judy!

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