My application will often be offline, but I would like a way for customers to submit bugs and improvement suggestions.
If I created a form in my app and stored my customer submissions, what's the best way of automatically submitting them to my online Jira project the next time their PC goes online?
Hi @Alex Kehoe ,
welcome to the Atlassian Community!
I would recommend you to use Jira REST API to create issues based on stored data in your app:
Have you considered usage of Jira Service Desk to have more options to communicate with your customers? I could imagine, that you create the customer account and the customer request from your app using REST API and then communicate further through Jira Service Desk:
Learn how to use two new reports for next-gen projects in Jira Cloud: Cumulative flow diagram and Sprint burndown chart. Ivan Teong, Product Manager, Jira Software, demos the Cumulative ...
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