I have a specific workflow that I'm trying to get set up. One of the things I'd like to do is execute a transition - the end result to be reset the state to 'open' - if an issue is reassigned.
I have Script Runner up and working and a listener set up with a fast track transition.
If the assignee changes it does indeed try to run. The issue is that it only works if a user assigns something to themselves, not if they assign it from themselves to another user.
Looking at the permissions on my transition only the current assignee has rights to execute the transition. I'm guessing that this is running in the context of the new assignee and therefore doesn't have the necessary rights.
How do I get this working?
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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