Hi Team,
I want to explore escalation services in JIRA. i need a step by step guide to start the process,
- How we can include the escalation service inside the workflows ?
- How to trigger a automatic mail to the desired users automatically using escalation services ?
- How to make a automatic movement transition to the next transition by bypassing all the conditions using escalation services ?
Please help me with the document(s) if any.
Your help is truly appreciated.
Thanks in Advance
