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Status of the ticket is displaying incorrectly in boards and filters for few users

Steps to replicate:

1. I have updated a JIRA ticket status to done. In ticket it is displaying correctly.

2. But the same ticket in older status in board and issue filter.

Note : This issue is happening only for few users. For others it is reflecting correctly.

Can you please help us on this asap.

JIRA Version ; 7.13.8

Environment : JIRA DataCenter

1 answer

Hi Karthick,

For those users who see the old status, could you check if there are in the same node? Have you try to re-build the lucene cache index?

See:

https://confluence.atlassian.com/jirakb/reindex-jira-data-center-without-downtime-757467576.html


regards

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