Status isn't changed with commit messages

Povka Markovka October 21, 2013

Having problem where commit is linked to the JIRA issue but the command isn't processing the issue's status. For instance: 'Project-324 #Resolve' is shown in 'Commits' tab but status from 'Open' to 'Resolve' isn't changed.

How to fix it?

1 answer

1 vote
Marlon Aguiar
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 21, 2013

Hello Povka,

Are you able to perform other Smart Commit operations such as #comment or #time? This could be caused by as mismatch between your JIRA user email address and the email set on your Git/Mercurial client, as those need to be the same so JIRA can identify the user who's performing the Smart Commit operation.

I recommend you to read the following page for further information on the DVCS connector and Smart Commits, and how to make sure your setup is configured properly:

Processing JIRA issues with commit messages

Hope it helps!

Regards,
Marlon

Povka Markovka October 21, 2013

Many Thanks!

Solved the problem. There were few user accounts with the same email adress in JIRA.

Suggest an answer

Log in or Sign up to answer