Status field's value missing in JIRA v6.1.5#6160-sha1:a61a0fc

Ever since we updated JIRA to version 6.1.5, the state of the "Status" field is missing when viewing the issue details page.

If you go to the URL<br< a="">>
The column for "Status" doesn't show
Status: Bug (View Workflow)
but rather
Status: (View Workflow)

4 answers

The link doesn't work, I get an error 404.

It's not a real url for their system - he's changed it to avoid leaking information.

0 votes

That's an interesting problem - is it all status showing that, or just one? Is there no icon there at all?

Could you examine the plan html of the page to see if there's anything there at all?

No. The value is not in the html

<span id="status-val" class="value"></span><span class="status-view">(View Workflow)

Ugh, definitely a bug of some sort then. Does the status come out if you search for issues and have an issue-navigator view that includes it? Can you actually search for the issue by status? Can the issue be moved through the workflow (does it at least offer you the option)?

By the way, in your example, you said "Bug" was a status - that looks a little odd to me. Was it just a handy word to use?

Bug is a generic term. One can search on status, but does not appear on the page. The issue can go through the workflow. Everything is fine, just status doesn't appear on the page.

What happens when you go into the list of status (in the admin screens) and look at the status that isn't appearing?

Is it JUST the issue view where it doesn't appear? What about the navigator?

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,755 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot