Status URL for monitoring?

IT Support February 19, 2014

Is there an API call or other URL I can visit to get a status from JIRA and Confluence? I'm working on setting up monitoing with Nagios / Icinga. I can do a generic "hit the main page and check for 200", type of thing, I'd rather get an authoritative value back from the service itself.

3 answers

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9 votes
Answer accepted
David Hergert _PAYX_ January 7, 2016

In JIRA, you can hit the URL /status and it will return 

{
   state: "RUNNING"
}

and eventually in 7.1, it will also return "MAINTENANCE" if you are doing something like performing a foreground index. https://jira.atlassian.com/browse/JRA-46458

This is a nice way too since it does not require authentication and also does not create a session on the JIRA server unnecessarily. 

Confluence also has a /status page that returns the same result.

dmitri January 27, 2017

Is there documentation on all possible responses from this endpoint?

So far we've observed:

  • STARTING
  • ERROR
  • RUNNING
  • MAINTENANCE

Mainly we're curious what to do when it's ERROR (generally this is on startup and seems to not necessarily recur on a restart).

David Hergert _PAYX_ January 30, 2017

For JIRA, doesn't appear there is much besides https://confluence.atlassian.com/enterprise/jira-data-center-load-balancer-examples-781200827.html.  

For Confluence, someone submitted https://jira.atlassian.com/browse/CONF-41395 which ended up getting the Load Balancing section of https://confluence.atlassian.com/enterprise/confluence-data-center-technical-overview-612959401.html updated.  I would assume the JIRA statuses are similar, if not identical.

I submitted a similar story just now (https://jira.atlassian.com/browse/JRA-63928) to possible bolster the documentation for JIRA's statuses.  But here are the ones from Confluence, and I am guessing they are similar.

 

HTTP Status Code

Response entity

Description

200

{"state":"RUNNING"}

Running normally

500 

{"state":"ERROR"}

An error state

503

{"state":"STARTING"}

Application is starting

503

{"state":"STOPPING"}

Application is stopping

200

{"state":"FIRST_RUN"}

Application is running for the first time and has not yet been configured

404

 

Application failed to start up in an unexpected way (the web application failed to deploy)

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5 votes
Answer accepted
TimP
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February 20, 2014

There isn't a formal status API that I'm aware of, but the AppLinks Manifest end-point is a good URL you can hit for most of our products (JIRA, Confluence, Stash, Bamboo, FishEye and Crucible). If it returns a 200, your server is probably in good shape.

It does not require authentication and is available at:

/rest/applinks/latest/manifest

in all products.

e.g.

https://jira.atlassian.com/rest/applinks/latest/manifest

https://confluence.atlassian.com/rest/applinks/latest/manifest

cheers,

Tim

IT Support February 23, 2014

Thanks, I think this will work.

Raj Adluru July 22, 2016

Tim Pettersen [Atlassian]

i tried above manifest, it is showing lot of other info, but not status.

how to get status of Bamboo and Crowd, like we get for JIRA and confluence - <url>/status ? if it is not there, can  you please add a enhancement request or let us know any workaround for this.

we need this, we use to show status of all our Atlassian apps.

Thanks for your help.

0 votes
Davin Studer
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February 20, 2014

Not really, but getting a 200 response from the site main page should be pretty authoritative, no?

Brandon Parncutt November 6, 2017

A 200 from a page that makes a DB call and/or runs a basic health check would suffice...but any successfully loading page? I wouldn't call that a proper status check.

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