Stash Admin Password Recovery

Hi,

I accedntly removed the JIRA User Server relationships btween Jira and Stash becuase I was removing old server locations.

Right now I can not login to Stash with admin or any other user.

How can I fix this?

When I try to ask for password for any user I get this message:

Your account details are read-only.
Please contact your administrator to change your password.

Please let me know if theres a way to recover from this mistake...

Thanks.

4 answers

1 accepted

I have submitted a support request @ https://support.atlassian.com/browse/SSP-372

I am hopping that someone can give me some guidlines in the meantime as this a production website and everything is haulted now...

1 vote
Colin Goudie Community Champion Nov 26, 2012

Stash uses embedded crowd so the instructions for JIRA will be very similar in regards to recovering the admin password

https://confluence.atlassian.com/display/JIRA/Retrieving+the+JIRA+Administrator

Basically you need to ensure you have an 'internal' user that has admin rights and set that users password to a known password (the link above has the hashed version of 'sphere' as the password)

Please contact Atlassian support and you can see this previous similar question.

https://answers.atlassian.com/questions/74773/stash-admin-login-problem

Do you know SmartKey Password Recovery?

Maybe you can Google Search it.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

139 views 1 17
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you