Sr watchers dont get comment notifications

George Tsangaris February 2, 2022

Hi,

We have made a workflow where sr watchers value is copied to an associated project. 

The watchers that are copied from this project don't receive any comment notification.

Anyone know what might be wrong?

Thanks in advanc1.png2.png

1 answer

0 votes
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 20, 2022

@George Tsangaris do they show up as watchers on the issue after they are added?  If you remove them and add them again to the issue manually do they get notified.  Do they have proper permissions in the project?

George Tsangaris May 24, 2022

Hi @Brant Schroeder , yes they do show up as watchers and at the permission scheme i have given them all the permissions 

thanx

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 25, 2022
  • If you manually add them do they get the notifications?
  • If you remove them and add them manually do they get the notifictions?
George Tsangaris May 26, 2022

Hi @Brant Schroeder , no, unfortunately they keep not receiving emails even after delete and add again

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 26, 2022

Are they receiving emails on any issues as watchers?

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