Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,301,411
Community Members
 
Community Events
165
Community Groups

Sr watchers dont get comment notifications

Edited

Hi,

We have made a workflow where sr watchers value is copied to an associated project. 

The watchers that are copied from this project don't receive any comment notification.

Anyone know what might be wrong?

Thanks in advanc1.png2.png

1 answer

0 votes
Brant Schroeder Community Leader May 20, 2022

@George T do they show up as watchers on the issue after they are added?  If you remove them and add them again to the issue manually do they get notified.  Do they have proper permissions in the project?

Hi @Brant Schroeder , yes they do show up as watchers and at the permission scheme i have given them all the permissions 

thanx

Brant Schroeder Community Leader May 25, 2022
  • If you manually add them do they get the notifications?
  • If you remove them and add them manually do they get the notifictions?

Hi @Brant Schroeder , no, unfortunately they keep not receiving emails even after delete and add again

Brant Schroeder Community Leader May 26, 2022

Are they receiving emails on any issues as watchers?

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you