Sprints not showing in Portfolio and members greyed out Edited

So ive setup plenty of Portfolio's in the past, but for some reason my most recent one is having the following issues (which I can't for the life of me resolve)

  • Ive made a Portfolio plan and associated with a Sprint board
  • I have created a team, and associated it with a board and the team with sprints, and team with skills
  • team members are not in any shared boards/teams
  • I can see a list of Stories in the Scope view
  • I have added estimates to the relevant skill

BUT when I vew the timeline

  • the sprints from the sprint board dont appear
  • the stories from the Scope view dont appear 
  • when I press calculate, nothing changes
  • when I try to select a team member, they show as greyed out

 Also worth noting, Sprints are showing as selected in the Scope view.

I've rebuilt the plan several times, and nothing seems to help. Any ideas?

1 answer

1 accepted

For anyone that was wondering, the issue was due to the JQL that I was using. 

Here's what it was:

project = ZZZ AND ("Epic Name"="ZZZ" OR "Epic Link"=ZZZ-123) and resolution=unresolved ORDER BY rank ASC

And here's what I updated it to be:

project = ZZZ AND (component = ZZZ OR "Epic Link" = ZZZ-123) AND resolution = Unresolved ORDER BY Rank ASC

...which both return the same results, but for whatever reason Portfolio DOES NOT LIKE the first query, but is fine with the second


Suggest an answer

Log in or Sign up to answer
Community showcase
Published Wednesday in Jira

Make your Atlassian Cloud products more secure: our NEW admin security guide

Hey admins! I’m Dave, Principal Product Manager here at Atlassian working on our cloud platform and security products. Cloud security is a moving target. As you adopt more products, employees consta...

90 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you