It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Sprint names are showing up differently for different users

Our company is using one shared Portfolio Plan to do all our capacity/sprint planning. When I view the plan, I see all the sprint names that tie to our Jira boards. When other users with all the same permissions (jira admins, same filter permissions, same project permissions) view the plan, they see the generic sprint names (Sprint 1, Sprint 2 etc.). I'm completely out of ideas on how to fix this and it is a MAJOR issue for the business stakeholders to be able to see the correct sprint names. 

Here's my view:

Screen Shot 2018-11-09 at 2.03.50 PM.png



Here's the view of another user, looking at the same plan, with all the same permissions. 

image (3).png

2 answers

0 votes
Deleted user Nov 09, 2018

Hi @Colette Luke,

The sprint names that you can view in the plan, do they exist on a scrum board?


Yes they exist on boards used as sources for this plan. And all users have permissions on the board filters and the associated projects. The sprint names are pulling in great, but just for me. 

Also, the dates are pulling in fine for everyone else and the ticket assignments, just not the names. Those screenshots above are the same views/filters on the same plan for two different users. 

Hi! Having this same issue - wondering if there was any trick to fixing this?

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira

Demo Den Ep. 7: New Jira Cloud Reports

Learn how to use two new reports for next-gen projects in Jira Cloud:  Cumulative flow diagram and Sprint burndown chart. Ivan Teong, Product Manager, Jira Software, demos the Cumulative ...

229 views 1 2
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you