Sprint Burndown on Dashboard - An internal server error occurred when requesting resource

Deleted user March 5, 2021

Hello,

 

I am receiving a message on my Agile teams' dashboards for our sprint burndown gadget. It is giving the message "An internal server error occurred when requesting resource". The burndown still loads, but we would like for this error message to go away. Not sure if there is a way to get more details on the error message. This is the only gadget in which the error message appears on the dashboard. Attached a screenshot for reference. Thanks

Screenshot 2021-03-05 144451.png

 

 

1 answer

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Deepanshu Natani
Community Leader
Community Leader
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March 5, 2021

You can check the log files of Jira to investigate the root cause and more details of this error.

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