Special encoding attachement filename Mail Handler

[Test comp]

Hi,

Have you experienced something problem with weird filename attachements in email processing.

Continuous issue create, because Jira dont delete mail.

We got email with this attachement, that cause this problem:

ISO-8859-1''bo j�zsef.pdf

2013-12-01 16:46:55,906 QuartzScheduler_Worker-2 WARN ServiceRunner MyMailHandler [atlassian.mail.incoming.mailfetcherservice] MyMailHandler[10202]: Unable to create issue with message.

java.lang.NullPointerException

at javax.mail.internet.MimeUtility.quote(MimeUtility.java:974)

at javax.mail.internet.ParameterList.quote(ParameterList.java:658)

at javax.mail.internet.ParameterList.access$200(ParameterList.java:75)

at javax.mail.internet.ParameterList$ToStringBuffer.addNV(ParameterList.java:626)

at javax.mail.internet.ParameterList.toString(ParameterList.java:607)

at javax.mail.internet.ContentType.toString(ContentType.java:221)

at com.sun.mail.imap.IMAPBodyPart.<init>(IMAPBodyPart.java:82)

at com.sun.mail.imap.IMAPMultipartDataSource.<init>(IMAPMultipartDataSource.java:70)

at com.sun.mail.imap.IMAPBodyPart.getDataHandler(IMAPBodyPart.java:288)

at javax.mail.internet.MimeBodyPart.getContent(MimeBodyPart.java:637)

at com.atlassian.jira.plugins.mail.handlers.AbstractMessageHandler.handleMultipart(AbstractMessageHandler.java:649)

at com.atlassian.jira.plugins.mail.handlers.AbstractMessageHandler.createAttachmentsForMessage(AbstractMessageHandler.java:622)

at com.atlassian.jira.plugins.mail.handlers.CreateIssueHandler.handleMessage(CreateIssueHandler.java:258)

at com.atlassian.jira.plugins.mail.handlers.CreateOrCommentHandler.handleMessage(CreateOrCommentHandler.java:133)

at com.metainf.jira.plugin.emailissue.handler.AutoReplyMailHandler.handleMessage(AutoReplyMailHandler.java:240)

at com.atlassian.jira.service.services.mail.MailFetcherService$1.process(MailFetcherService.java:368)

at com.atlassian.jira.service.services.mail.MailFetcherService$MessageProviderImpl.getAndProcessMail(MailFetcherService.java:271)

at com.atlassian.jira.service.services.mail.MailFetcherService.runImpl(MailFetcherService.java:356)

at com.atlassian.jira.service.services.file.AbstractMessageHandlingService.run(AbstractMessageHandlingService.java:257)

at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:61)

at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:48)

at org.quartz.core.JobRunShell.run(JobRunShell.java:195)

at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520)

[Andy Brook [Plugin People]]

It could be the handler, it could be the database, you didnt indicate the JIRA version?

It could be database related, what is it, mysql? Its support for multibyte UTF-8 characters is not very good. Postgres is much better.

I'd be interested to try JEMH against such an email, if you want to forward me a 'text' dump of the entire content I'll happily push it through to confirm correct outcome?