Special Issue permission based on LDAP/Crowd group

Hey JIRA experts!

Due to a quite specific situation I'd like to ask you for your input about this one.


We have users in our System, let's call them externals. These externals should have really limited permission to browse projects and stuff like that. Basically our target is, that externals are just allowed to browse/work on issues where they are assigned to, or another user from the same LDAP/crowd group.

Let me give an example: 

We have user A and user B in our group externals. I'd like that user B sees the assigned issues of user A and his own but nothing else (note: I know this is realisable with filters but I definitely want that those 2 users can't brows any other issues). 

 I'm really curious about what you'd suggest.


1 answer

0 vote

Almost all of these can be done using project permissions. You just need to make sure externals only have "Browse Project" permission in certain projects.

You can also use "assignee" in the permissions to limit the access only to certain group of people + assignee of the tickets. In this case, externals will be able to see only the tickets assigned to them.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Monday in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

702 views 6 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you