Space issues on JIRA

We are currently facing space issues in JIRA and I saw that logs folder is taking ~176GB. Is it safe to delete data from log files.

i saw that size of log file in september was ~37GB and then in Nov it went to 45 GB. If i delete these two files it will give me ample space on C drive however i need your assistance. My C drive is already of 500GB and 16GB RAM. We cant increase it beyond this. 


2 answers

0 votes

No and yes.  In general, you can just whack the logs and it'll all be fine.  But sometimes, it causes issues if the JIRA software is still running (and it may also lock the log files open so you can't delete them)

So, your process should be:

  • Decide what logs you want to keep.  (If any - unless you're in the middle of debugging another problem or you're using them for some form of monitoring, it's usually a safe decision to kill all of them)
  • Stop JIRA
  • Delete the logs you don't want
  • Restart JIRA
  • Have a look through for a start at preventing this happening again

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,932 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot