Sourcetree is resetting my JIRA password?

[Cobus Esterhuyse]

Hi,

I use Sourcetree (and Git-SVN) on a Subversion repository (on Mac running Mavericks). We also use JIRA and some other Atlassian tools.

It's been working fine for months. Lately, for some reason, I can't clone the subversion repositories anymore (or update/commit existing bookmarks). Either I get an error message saying "this is not a valid source path", or I get into an endless loop of Sourcetree asking me for my subversion account password, then asking permission to access the password in my Keychain, then password, and so on.

I have tried removing all keychain entries, removing the default user in Sourcetree preferences, reinstalling Git, checking $PATH and a bunch of other things I can't even keep up with.

The really strange thing is that as soon as I get the "this is not a valid source path" error message, I also can no longer log into my Jira account (via browser) using the password that I know for a fact is correct. My Jira administrator has checked - at that stage my account is not blocked. My only deduction is that my password must have been changed somehow?

Currently my only solution is to reset my password, after which I can log into Jira again.

I've been stuck on this for days. Any help would be greatly appreciated.

[KieranA · Accepted solution]

Hey Cobus,

We don't integrate with JIRA, so unless you've got a custom action which does something with JIRA then I don't believe SourceTree is responsible for this. You might have some cross-domain auth setup where there's one account for JIRA and other systems where you clone from, but that'd be a localised IT issue rather than a SourceTree issue.

Cheers

[KieranA]

Hey Cobus,

Nope, SourceTree doesn't do anything with Crowd either.

Cheers

[Cobus Esterhuyse]

Hi Kieran,

Thanks for the reply. My JIRA administrator tells me we use Crowd for identity management over all our apps. Does Sourcetree do anything with Crowd perhaps?

Thanks again.

Cobus