Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Sorry, we had some technical problems during your last operation error while publishing the workflow

Hi Team,

 

We are using Jira server. If we edit the workflow, we can not able to publish the workflow. getting below error  

"Sorry, we had some technical problems during your last operation error while publishing the workflow,

Technical details
Log's referral number: 9210da2d-67fd-443d-9230-b75b523c1910

Cause
Referer URL: https://rtrackconnect.ramco.com/secure/admin/workflows/ViewWorkflowSteps.jspa?workflowMode=draft&workflowName=INIM+Workflow&project=26101

com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericEntityException: while updating: [GenericEntity:Workflow][creator,null][name,INIM Workflow][islocked,null][id,17940][descriptor,<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE workflow PUBLIC "-//OpenSymphony Group//DTD OSWorkflow 2.8//EN" "http://www.opensymphony.com/osworkflow/workflow_2_8.dtd">
<workflow>
  <meta name="jira.description"></meta>
  <meta name="jira.update.author.key">mani428</meta>
  <meta name="jira.updated.date">1620144590061</meta> 
  <initial-actions>
    <action id="1" name="Create">
      <validators>
        <validator name="" type="class">
          <arg name="permission">Create Issue</arg>
          <arg name="class.name">com.atlassian.jira.workflow.validator.PermissionValidator</arg>
        </validator>
      </validators>
      <results>
        <unconditional-result old-status="null" status="open" step="1">
          <post-functions>
            <function type="class">
              <arg name="class.name">com.atlassian.jira.workflow.function.issue.IssueCreateFunction</arg>
            </function>
            <function type="class">
              <arg name="full.module.key">com.atlassian.jira.plugin.system.workflowupdateissuestatus-function</arg>
              <arg name="class.name">com.atlassian.jira.workflow.function.issue.UpdateIssueStatusFunction</arg>
            </function>
            <function type="class">
              <arg name="class.name">com.atlassian.jira.workflow.function.issue.IssueReindexFunction</arg>
            </function>
            <function type="class">
              <arg name="field.name">customfield_19162</arg>
              <arg name="full.module.key">com.googlecode.jira-suite-utilitiesupdateIssueCustomField-function</arg>
              <arg name="field.value">Pending</arg>
              <arg name="class.name">com.googlecode.jsu.workflow.function.UpdateIssueCustomFieldPostFunction</arg>
            </function>
            <function type="class">
              <arg name="eventTypeId">1</arg>
              <arg name="class.name">com.atlassian.jira.workflow.function.event.FireIssueEventFunction</arg>
            </function>
            <function type="class">
              <arg name="toUsersInField"></arg>
              <arg name="addToAsWatchers">false</arg>
              <arg name="attachments">none</arg>
              <arg name="emailBody">&lt;!DOCTYPE&gt;
&lt;html&gt;  
&lt;head&gt;
&lt;style&gt; 

table, th, td {  
    border: 1px solid black;  
    border-radius: 25px;
    width: 555px;
    padding: 35px;

    
 
}  
th, td {  
   border-radius: 12px;
    padding: 15px;  
}  
table#alter tr:nth-child(even) {
    border-radius: 12px;
    padding: 15px; 
    background-color:  #33d6ff;  
}  
table#alter tr:nth-child(odd) { 
    border-radius: 12px;
    padding: 15px;

    background-color: #99ebff;  
}  
table#alter th {  
    color: white;  
    background-color: #0099ff;  
}  

Kindly help to resolve this issue

 

2 answers

Hello @Megha P 

Have you run Integrity Checker? 

0 votes
Andy Heinzer Atlassian Team May 11, 2021

This error message appears to be truncated before we can see exactly what the cause is.  I would be interested to see if you can recreate this problem, and then immediately investigate in the $JIRAHOME/log/atlassian-jira.log file.  I would expect that you will see a more comprehensive stack trace that should tell us more about why this workflow is not being saved.

I came across a similar support case that threw a similar error. In that other case, they were using a Microsoft SQL database for the Jira database, and it appears that there was a limitation in regards to max size of a text field.  We have a related KB for that situation for Confluence Server over in Unable to upgrade plugins due to Length of LOB data in SQL server.  I'm not sure if that specific problem affects you here, but this kind of error feels like some kind of database error or limitation.  Perhaps a more complete stack trace can give us more clues about this problem.

Andy

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you