im getting this error after a restore backup., I did use the credentials from the origin backup.
.Sorry, a communication error occurred while trying to contact the remote authentication server..
kindly suppurt how to resolve this???thanks
Thanks Nic, can I undo/revert a restore on my jira instance., i have a backup copy if so how can i do it... i dont have the access to jira instance due to import of ldap users but with my jira i can access the remote files. if i can do something to change/remove ldal users from edit files etc thanks
One good approach would be following the instructions of this page below to retrieve the local administrator access:
Once you can login with the local admin account, you should be able to adjust your LDAP settings, probably this backup that you have restored has configured an LDAP server that this server may not be able to connect, and should be adjusted accordingly.
I hope it helps.
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