We have checked the emails created for each project, but somehow when we create an issue in one project it is logging to the other project? How can this be when there is no affiliation in email notifications and Adirectory? Can someone please help us on this. Thank you!
when creating within the project it will go to correct project, but when emailing outside of jira, it is sending to another project and not the correct one.. we have removed the affiliation in adir. and still is sending to wrong project.. this one has us flustered to we have tried everything.. any help be appreciated.
Right, so it's the email that is failing.
Look at how the email service is configured - you probably have the wrong project set up in there. This has nothing to do with adirectory (whatever that may be) or notifications, it's in the handler setup.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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