I have recently noticed that some users seem to b e unable to @ tag other users in JIRA comments. It is not related to the browser, or the project or who the user is trying to tag, the problem seem to be specific to the user that is trying to mention other people. Have anyone experienced this?
worse experience ever.
you have to go to:
-> Setting -> Jira Settings -> Global Permissions
next, go to the bottom of the page, on Add Permission, and choose:
-> Browse users and Groups, on the first dropdow
-> "The group name" you want to give this permission. Make sure the users you want to give permission is on that group
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