Before creating a support ticket, you should verify that the correct users in your JIRA instance have access to at least one JIRA Application. In JIRA Cloud, you can do this by navigating to Site Administration > User Management > Application Access. You'll be able to see which users have access to different applications. You can click the "Application access configuration" button to see which groups have access to JIRA.
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot