Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Some templates are grayed out

Hi Everybody! 

New JSM/noob here and feeling my way around. I've been making some test projects for practice and have been noticing that some of the templates are grayed out. Is this simply a limitation based on subscription type?

 

Thanks!templatesgrayed.png

1 answer

1 accepted

1 vote
Answer accepted
Jack Community Leader Jul 07, 2021

there is a lot of churn in project creation and templates so it is hard to keep up. are you a site/jira admin? i am able to create (Use template is not greyed out) the personal task planner.

I'm an admin, but I've only been doing this for a week. Our implementation is rather large, so I'm still finding my way around and learning about the organization itself. I don't really 'need' these templates, as I can run my tests with the most basic ones available, but I thought it odd that some are not available. 

Jack Community Leader Jul 08, 2021

Seems a bit odd to me too based on what you said. However as I stated everything seems to be changing around templates these days. You might wish to reach out to Atlassian support directly and see if they can give you a good answer.

 In an odd turn of events, I've learned via comparision to another co-worker that I was lacking a group permission, but one that I wasn't expecting to need. Anyhow, thanks for the chat and the response Jack!

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you