New JSM/noob here and feeling my way around. I've been making some test projects for practice and have been noticing that some of the templates are grayed out. Is this simply a limitation based on subscription type?
I'm an admin, but I've only been doing this for a week. Our implementation is rather large, so I'm still finding my way around and learning about the organization itself. I don't really 'need' these templates, as I can run my tests with the most basic ones available, but I thought it odd that some are not available.
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